Where is PLAYA Racquet Club, TREC KL located?

• We’re perched on the rooftop of The Terraces at TREC @ KL, accessible via the 3rd floor of the multistorey car park. This car park, accessible from Club Jupiter @ TREC KL, will take you right to the courts—just steps away from the action!
• Address: Rooftop of The Terraces, TREC KL, 438, Jln Tun Razak, Kelab Golf di Raja Selangor, 50400 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
• Google Map: https://g.co/kgs/Af2rsVx
• Waze: https://waze.com/ul/hw283fex01

Number of Courts Available

• Our boutique pickleball setup features 1 covered "PLAYA Court" and 3 uncovered "Private Courts" designed for your exclusive experience.

Parking Information

• Parking is available on-site. Just enter through Club Jupiter to access the multistorey car park (3rd floor) upon your arrival at TREC KL.

Facilities Availability:

• PLAYA Sip & Eat
• Welcome to PLAYA’s own sip & eat! Refresh your spirit with handcrafted cocktails, mocktails, and delicious bites in a beach-inspired, chill setting. It’s the ideal spot to unwind and recharge after an exhilarating game.
• Shower
• On-site showers come equipped with shampoo, bath gel, and hair dryers. We encourage you to bring your own towel for a fresh, personal experience.
• Lockers
• Secure lockers are available to keep your belongings safe so you can enjoy our facilities with ease.

Booking & Reservations Policy

How do I make reservations?

• Reserve your spot online or via the PlaybyPoint App on your mobile device. Visit our website and click “Let's PLAYA” at the top right corner, then create an account to make a reservation.

Booking Window

• Courts can be booked up to 7 days in advance. Set a reminder to secure your preferred slot, especially during peak hours. If the slot is fully booked, you can join the waitlist and will be notified if a spot opens up.

Prebooking

• For prebooking, please contact our team directly at 017- 880 0157.

Raining Policy

• Court Closures: Courts will close if conditions are unsafe and reopen when weather permits.
• Less than half an hour played (if covered courts are fully booked): the session can be rescheduled without additional charges, and credit will be reimbursed.
• More than half an hour played: no replacement or credit for the session. If the covered court is available: affected players may move to it without additional charges.

Rescheduling / Cancellation

• You can reschedule or cancel at least 24 hours before your scheduled session. Late cancellations (within 24 hours of your session) are non-refundable, and credits/ payments apply. For assistance, contact us via WhatsApp at 017 -880 0157, and we’ll do our best to accommodate based on availability.

Late Arrival

• Please arrive on time to fully enjoy your session. Time will not be extended or prorated due to late arrivals.

No Show for Group / Private Lesson

• Group Lessons: Latecomers will not be allowed to join once the session has started. No-shows will not be refunded.

Packages

• All packages are shareable, but non-refundable.

Walk-ins

• Walk-ins are welcome! However, booking in advance via our website or the PlaybyPoint App is recommended to secure your preferred timeslot, especially during peak hours.

Can I hold a private event or corporate team-building activity at PLAYA Racquet Club?

• Absolutely! We’re happy to host private events, from intimate celebrations to corporate team-building sessions. Share your requirements with us, and we’ll help create a memorable event for you. Contact us at +6012-2333956 for further information.

Can I bring my kids or pets to the court?

• Children are welcome with adult supervision, as pickleball is a lively game involving fast rallies, running, and enthusiastic cheering, which may pose some safety risks. Pets, however, are not permitted on the premises to maintain a comfortable and inclusive environment for all our guests.

Can I play pickleball while pregnant?

• We recommend consulting your doctor before participating, especially in high-intensity sessions. If cleared by your doctor, please inform our coach and Operations Crew at each session.

Can I play pickleball while recovering from an injury?

• Please consult with your doctor prior to engaging in any exercise. Your safety and well-being are important to us.

How does the waitlist work?

• When fully booked, the waitlist opens on a first-come, first-served basis. As cancellations occur, individuals on the waitlist move up and will be notified in the order they joined.